Eurofirms selecciona un/a técnico/a de helpdesk para empresa del sector informático situada en Valencia. La persona seleccionada desempeñará las siguientes funciones:

- Atención, registro, categorización y gestión de llamadas, faxes y correo electrónico en primera instancia de los/las usuarios /as con la herramienta de registro.
- Resolución en primer nivel y/o escalado a segundo o tercer nivel según los procedimientos, ya sean averías, incidencias, consultas, peticiones o reclamaciones.
- Gestionar, escalar o derivar cualquier otra cuestión planteada por los/las usuarios /as.
- Validación de las resoluciones con los/las usuarios/as.
- Extracción de informes relacionados con el servicio.
- Entre otras tareas asociadas al puesto.

Técnico/a de HelpDesk

We know that applicants and companies are not looking for time-consuming processes, they are looking for solutions. That is why at CornerJob our priority is to simplify the search for jobs and workers through a simple, agile and effective process, which we achieve based on two pillars: technology and our human perspective on people management. We create a space suited to the jobs and people of today that gives rise to new opportunities.

Our mission

CornerJob is part of Eurofirms Group, Spain's leading HR company, with more than 150 offices in Spain, Portugal, Chile, Italy and France. We are committed to technology, digital transformation and a People First culture as core values. With the application of the latest technologies and digital transformation, we are able to automate processes and increase efficiency. People First is our way of looking at society and understanding the relationship that people should have with the world of work. For Eurofirms Group, it is to understand that values and occupational well-being is the most sustainable path to development and success. People First is transparency, responsibility and respect, it is putting people at the centre and making it easier for them to offer the best version of themselves.

A job search should be simple and agile, both for applicants and clients.
On CornerJob, applicants can register in less than a minute, access thousands of jobs and register on the spot. Moreover, all processes can be carried out from a single device: a smartphone. Moreover, companies can publish unlimited jobs in a matter of minutes, select applicants at any time, place or on any device; manage large volumes of applicants and obtain specific information and statistics. In this way, they have all the information they need to find the right applicant and achieve a successful recruitment.

Simple and agile job search

When people join a new team and encourage one another, wonderful things happen.

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Check the jobs in your city, search according to your interests and type of job and register. Find a job quickly and easily through our app.

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Cornerjob

CornerJob is the democratisation of job portals. It is the freedom to be able to post the jobs you need at no cost. Find the talent your company needs to keep growing. Join thousands of satisfied customers and register for free.

Get more applications and more closely matched to the characteristics of the position offered.

You will be able to post your jobs on the main portals and aggregators with our multi-posting service. Your jobs will reach further and you will be more likely to find the right profile.

It uses a 100% intuitive environment designed to get the full potential out of CornerJob. All the information you are looking for in just a few clicks. In addition, you will have real-time technical support to resolve any queries you may have.

Find the ideal profiles for your company by publishing in all the sectors you need.

System for assessing the suitability of the applicant based on the needs of the job offer.

One-click access to email, phone number and CV.

Instant and personalised questions for automatic applicant screening.

Real-time customer service to resolve your queries in real time.

Post your jobs massively through the main job aggregators and job portals.

Filter and pre-select the ideal applicants according to their education and training, experience or distance from the workplace. Discard, short-list or chat directly with them. All on one screen.

All the information about the applicants at your fingertips

Post jobs and get talent quickly, easily and completely free of charge

With CornerJob you will get the applicants you are looking for quickly and easily. Strengthen your workforce and take a step forward.

Take your recruitment to the next level

More than half a million chances to find the right applicant for your company.  

You will be able to publish all the jobs you need to fill to complete your team for free.

We have an automatic matching system that will indicate the most suitable applicants based on the criteria of the offer.

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